ISO Primer ISO 9001 and ISO 14001 are Management Systems developed by ISO, the International Organization for Standards. ISO 9001 is the standard used by the organizations for Quality Management Systems, while ISO 14001 is applied for Environmental Management Systems. ISO 9001 is used by companies to ensure consistency of its products and services, meeting both customer and applicable regulatory requirements. Its effective application aims to enhance customer satisfaction. Processes for continual improvement are highlighted. ISO 9001:2000 covers the areas of Management Responsibility, Customer Focus, Quality Planning, Organization, Communication, Document Control, Records Management, Human Resources, Work Environment, Product Realization, Design & Development, Purchasing, Operational Control, Internal Audit, Correct & Preventive Actions, and Continual Improvement. ISO 14001 is used by companies committed to achieving environmental performance through an effective system for environmental monitoring and control, compliance to legal requirements, and continual improvement. ISO 14001:1996 convers most areas of the ISO 9001 as well as Environmental Analysis; Establishment of Environmental Objectives, Targets, & Programs; and Emergency Preparedness and Response. Benefits of Locating in an ISO 9001 and ISO 14001 Certified Industrial Park Documentation - Certified companies are expected to have a more thorough system of documentation at all stages of the transaction, from sale to operation, to ensure that customer requirements are clearly understood and met. Corrective and Preventive Action - This provides a system for responding to customer feedback and operational concerns, investigating the root cause, correcting the problem, and finding ways to prevent them from recurring. Continuous Improvement - In terms of service, costs, efficiency of operation, pollution control, environmental protection, etc. Environmental Compliance - Being ISO 14001 certified, the activities or facilities which Park Management operates conforms to the requirements of the different government authorities. These include the operation of the water and waste water system, solid waste management, and monitoring of other activities which may have an effect to the environment. Cleaner Working Environment - Locators and their employees shall benefit from a much cleaner working environment which is brought about by continuous monitoring and performing the necessary control measures for cleaner air, water, and land. Influence over Sub-Contractors - As a requirement of the standard, ISO 14001 locating companies will not find it difficult to require Park Management (which according to ISO is its subcontractor/supplier) to undertake environmental controls or programs as they are already being performed. Locators can be assured that their commitment to environmental protection is aligned with the commitment of the park management. Suppliers - The park is currently forming a core of reliable suppliers who can provide the proper equipment or services for their EMS. ISO Assistance - The park may provide assistance to companies still working for their certification. Back to top